Professional Experience
03/2004 – 10/2010
Freelance-translator in language combinations German-Spanish-English.
03/1978 – 01/2004
TUI-Service (TUI Group) Hannover, Germany.
Biggest tour-operator worldwide. Working at destinations Spain (Gran Canary Island, Tenerife, Costa Brava, Mallorca) and Cuba. Duties: Tourist Guide and Representative with all duties concerning service and customer care, including all sorts of administrative tasks. Also, several seasons as secretary of the Director of Destination, including all sorts of office-work, correspondence in German, Spanish and English. Translations at police, hospitals, doctors, governmental offices, etc. concerning clients´ service. Translation of TUI Credit-Contract for hotels from German into Spanish.
During this period I achieved diplomas for Spanish and German and started doing translations as a second income.
09/1977 – 03/1978
6 months´ stay in a Spanish family to improve my knowledge of Spanish. At the same time, I taught German and English at Berlitz-School for Languages in Las Palmas de Gran Canaria (basic level).
09/1976 – 06/1977
Intertrade Import-Export, Salzburg, Austria. Import department, responsible for a group of textile articles imported from China, including design, order, money-order, transport and timelines and receipt of merchandise. Correspondence all in English.
08/1974 – 09/1976
Sport-Eybl (Founder of Intersport), Wels, Austria.
Secretary and Personal Assistant to Mr. Lutz Eybl, Director of Textile Department. Correspondence in German, English and occasionally Italian. Price-calculation, dealing with customs, general office-work, turnaround control, fashion-design.
Academic Records
09/1984 - 09/1989
Escuela Oficial de Idiomas, Santa Cruz de Tenerife, Spain.
Official Diplomas for Spanish an German.
Credits for translation, teaching at private schools or opening a private Language School.
08/1971 – 07/1974
Federal Business School II, Wels, Austria
Licensed as merchandiser/secretarial/administrative branch with "suma cum laude" (including commercial English)
08/1967 – 07/1971
Federal High School, Wels, Austria
Additional Formation
03/1978 - 01/2004 Several seminars/courses/workshops on service-concerned topics such as dealing with reclamations, stress-management, sales improvement, etc. by invitation of my employer TUI-Service
09/1977 - 03/1978 6 months´ stay with a Spanish family to improve my Spanish.
09/1976 – 05/1977 Spanish-course at People´s University, Salzburg, Austria
Skills
Languages
German as mother-tongue. General translations, specializing on book-translations.
Spanish as a second mother-tongue. Since 1977, I live in Spanish-speaking countries and really got the feeling for this language. All kinds of translations, specializing on book-translations.
Excellent proficiency in English, written and spoken, including Commercial English. General translations.
Office Skills
High-speed typing, editing, correspondence, timelines, book-keeping
IT
Word, Excel, PowerPoint. Good knowledge of Internet.
Other
Excellent knowledge of touristic and travel-related terms, very good general knowledge, familiar with commercial (merchandising and marketing) terms.
Vast experience in customer service and quite some psychology...